| Sampling Factors: |
Location (Not Relevant: Only one location exists. Not relevant.)
Customer (Not Relevant: All customers are government branches, and process implementation is the same for different customers. Not relevant.)
Size: The OU’s projects are categorized into 2 categories by project size according to the OU’s criteria: Large and Small. Process implementation may vary because of the project’s size. This factor is determined as relevant.
Organizational Structure (Not Relevant: Only one software development team in the OU. Not relevant.)
Type of Work: All works are software development projects, but the projects may create a new system or maintain the current system for customer. This may influence the process implementation. This factor is determined as relevant. |
| Sampling Factor Values: |
Large (Size): According to the criteria of the OU, >20 Man-Month
Small (Size): According to the criteria of the OU, <= 20=””>
New Project (Type of Work): Newly accepted project from customer to develop a new system.
Maintenance Project (Type of Work): Maintenance development for existing system of current customers. |
| Subgroups: |
SG1: Large, New Projects
21 People, 6 Basic Units
– Large
– New Project
SG2: Small, New Project
11 People, 2 Basic Units
– New Project
– Small |