| Sampling Factors: |
Location (Not Relevant: Only one location, Medellin City)
Customer (Not Relevant: The same process with no special tailoring is used for all the customers in the software development and maintenance projects)
Size (Not Relevant: Small, all projects less than 15 people)
Organizational Structure (Not Relevant: Only Operations-Engineering Area)
Type of Work: Software Development and Software Maintenance |
| Sampling Factor Values: |
Software Development (Type of Work): Software Development
Software Maintenance (Type of Work): Software Maintenance |
| Subgroups: |
Software Development: Software Development
42 People, 7 Basic Units
– Software Development
Software Maintenance: Software Maintenance
22 People, 4 Basic Units
– Software Maintenance |