| Sampling Factors: |
Location (Not Relevant: The location is the same)
Customer (Not Relevant: The customers do not affect the way the processes are performed)
Size (Not Relevant: Size does not matter in the way the processes are performed)
Organizational Structure (Not Relevant: The organizational structure is the same and does not affect the way the processes are performed)
Type of Work: The Product development (PROD) Basic Unit uses different processes than the Services Engagements (SER) Basic Units. |
| Sampling Factor Values: |
(PROD) (Type of Work): Software development (PROD): Product Development Basic Units.
(SER) (Type of Work): Service delivery (SER): Engineering and Process Improvement (PI) Basic Units. |
| Subgroups: |
PROD: This subgroup develops software products.
3 People, 1 Basic Units
– (PROD)
SER: This subgroup delivers Engineering and Process Improvement (PI) services to government and commercial customers.
46 People, 2 Basic Units
– (SER) |