- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location (Not Relevant: Just one location is Wuxi.) Customer (Not Relevant: There is 1 type Customer:Corporate customers)
Size (Not Relevant: The size of service work is the same.)
Organizational Structure (Not Relevant: There is only one business unit for providing services.)
Type of Work: The type of service work has 2 types:
1. Off- site: just product deliver
2. On-site: product devliver, maintainace and operationSampling Factor Values: OSPD (Type of Work): Off- site: just product deliver OSPDMO (Type of Work): On-site: product deliver, maintenance and operation
Subgroups: Off- site: Off- site: just product deliver
17 People, 2 Basic Units
– OSPDOn-site: On-site: product deliver, maintenance and operation
21 People, 2 Basic Units
– OSPDMO