| Sampling Factors: |
Location (Not Relevant: All projects are developed in Bangkok, Thailand.)
Customer (Not Relevant: All projects are developed for different customers and customer do not effect the overall process context)
Size (Not Relevant: Size does not affect the process context as all projects follow the organizational standard set of processes.)
Organizational Structure (Not Relevant: All projects are developed under the same organization structure)
Type of Work: There are 2 types of project: Pure System integration and Product development
Product Solution: Work on projects is either Outsource or Non-outsource. Certain system components are outsourced because of the specialist knowledge required. On other projects all components are developed and integrated by the project teams. |
| Sampling Factor Values: |
System Integration (Type of Work): System integration to provide total customer solution
Product Development (Type of Work): Development of core products that may also be included in overall integrated systems to provide total customer solution
Outsource (Product Solution): Components are outsource because of the specialist knowledge required but the final integration will be done by the project team
Non-Outsource (Product Solution): All components developed and integrated by project team |
| Subgroups: |
SI – Outsource: System integration that outsource
35 People, 5 Basic Units
– System Integration
– Outsource
PD – Non-outsource: Product Development that non-outsource
25 People, 3 Basic Units
– Non-Outsource
– Product Development |