| Sampling Factors: |
Location (Not Relevant: No effect. Projects and support groups at same location in Chengdu)
Customer (Not Relevant: The products are developed as generic items. Currently no customer differentiation occurs.)
Size (Not Relevant: All small sized projects and no process differentiation occurs on the basis of size)
Organizational Structure (Not Relevant: All projects are conducted within the one department (Development Center). There is no impact from organisational structure on project differentiation)
Type of Work: ERP management and Airport mall management applications |
| Sampling Factor Values: |
ERP management (Type of Work): ERP management applications
Airport mall management (Type of Work): Airport mall management applications |
| Subgroups: |
Airport mall management: Airport mall management applications
3 People, 1 Basic Units
– Airport mall management
ERP management: ERP management applications
10 People, 2 Basic Units
– ERP management |