| Sampling Factors: |
Location (Not Relevant: All the work is done in the OU in Chengdu.)
Customer: There are two types of clients, European and Indian, in the OU. And the two client types have some special requirements on the procedures and templates for the teams to follow respectively.
Size (Not Relevant: The teams normally are all about 20 persons and the team size has no impact to the processes and procedures used by the teams during their development.)
Organizational Structure (Not Relevant: All the products are developed in the Software R&D Department in the OU.)
Type of Work (Not Relevant: The OU only develops mobile smart phone software products.) |
| Sampling Factor Values: |
European (Customer): The European client type has some special requirements on the procedures and templates for the teams to follow.
Indian (Customer): The Indian client type has some special requirements on the procedures and templates for the teams to follow as well. |
| Subgroups: |
Subgroup A: Client Type-European
66 People, 3 Basic Units
– European
Subgroup B: ClientType-Indian
47 People, 2 Basic Units
– Indian |