| Sampling Factors: |
Location (Not Relevant: All the applications are developed at one location, i.e. Chengdu city only.)
Customer: Work is performed differently based on the customer served by that work. The customers are categorized into Government Organization and Commercial Enterprise.
Size (Not Relevant: Work is not performed differently based on the size of the basic unit or support function. Most of the projects in the company are small/medium size.)
Organizational Structure (Not Relevant: All software development work is performed in the Product R&D Centre, using the full range of organizational processes. Hence, the organizational structure does not influence process implementation.)
Type of Work (Not Relevant: Work is not performed diffidently based on the type of work. Most of the work are standard software/application development and maintenance work.) |
| Sampling Factor Values: |
Government Organization (Customer): To develop system application based on needs from the government organization by adhering to government regulations
Commercial Enterprise (Customer): To develop the system application based on the needs/requirements from the commercial enterprise for internal management |
| Subgroups: |
Government Organization: To develop system application based on needs from the government organization by adhering to government regulations
12 People, 3 Basic Units
– Government Organization
Commercial Enterprise: To develop the system application based on the needs/requirements from the commercial enterprise for internal management
6 People, 1 Basic Units
– Commercial Enterprise |