| Sampling Factors: |
Location (Not Relevant: Although there are two locations, Chengdu and Panzjihua, they share same management team and use same standard process, staff in Chengdu focus on requirements elicitation from customer and customer relationship, staff in Panzhihua focus on software development.)
Customer: The customers are categorized as Process control and management, Manufacturing Execution system, and Enterprise Resourse planning related.
Size (Not Relevant: There is no process distinctions made based on the size of development. All project development efforts are medium size, from 130 staff months to 170 staff months.)
Organizational Structure (Not Relevant: The organization structure is very simple, they share one management team, they use the same standard process, there is no process distictions based on the organization structure.)
Type of Work (Not Relevant: All types of work are web-based information management system development, there is no process distinction based on the types of work.) |