| Sampling Factors: |
Location (Not Relevant: The work is performed the same way no matter the location.)
Customer (Not Relevant: The work is performed in the same way no matter customer type.)
Size (Not Relevant: All projects have similar in size (the requirements have a similar range of hours).)
Organizational Structure: “Application Development and Maintenance (ADMs)” and “Projects”.
Type of Work: Work is divided into services and development projects |
| Sampling Factor Values: |
Projects (Organizational Structure): Projects
Application Development and Maintenance (ADMs) (Organizational Structure): Application Development and Maintenance (ADMs)
Services (Type of Work): Services
Development (Type of Work): Development |
| Subgroups: |
S1- Application Development and Maintenance ADM – Services: Maintenance applications Services (corrective, adaptive and evolutive maintenance).
84 People, 4 Basic Units
– Application Development and Maintenance (ADMs)
– Services
S2- Projects – Development: In house Development and Software solutions Implementation.
31 People, 5 Basic Units
– Development
– Projects |