- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location (Not Relevant: All the work is done in the OU in Beijing.) Customer (Not Relevant: The OU only develops BPO MIS and application software products for banking clients, which do not have requirements on the procedures and templates used by the development teams in the OU.)
Size (Not Relevant: The team size is about 6 persons and it does not have impact to the processes, procedures and templates used by the teams during the development.)
Organizational Structure (Not Relevant: The Information Technology Department is the main development body of BPO MIS products and application software products development for banking clients in the OU.)
Type of Work (Not Relevant: The OU only develops BPO MIS and application software products.)
Work Type: There are two work types in the OU, new development and maintenance, which require the teams to follow some different procedures and templates during their development respectively.
Sampling Factor Values: New Development (Work Type): The new development work type has some different requirements to the procedures and templates used by the development teams in the OU. Maintenance (Work Type): The maintenance work type has some different requirements to the procedures and templates used by the development teams as well in the OU.
Subgroups: Subgroup A: WorkType-NewDev
18 People, 3 Basic Units
– New DevelopmentSubgroup B: WorkType-Main
5 People, 1 Basic Units
– Maintenance