| Sampling Factors: |
Location (Not Relevant: All software are developed in Beijing in Credit Card Center.)
Customer (Not Relevant: Internal customers, where standard processes are applied.)
Size (Not Relevant: System based development and upgrade. Size has no impact on process implementation.)
Organizational Structure (Not Relevant: All under the same organizational structure.)
Type of Work: System development and system upgrade are two project types with different process focus and tailoring. |
| Sampling Factor Values: |
System Development (Type of Work): New software system development type of works.
System Upgrade (Type of Work): Software system upgrade type of works. |
| Subgroups: |
PJ-DEV: Software system development type projects.
21 People, 5 Basic Units
– System Development
PJ-UP: Software system upgrade type projects.
58 People, 40 Basic Units
– System Upgrade |