| Sampling Factors: |
Location (Not Relevant: The software development is only in Shanghai city and the location does not affect the processes.)
Customer (Not Relevant: The customer is of only one type – Finance and Insurance, and does not affect the processes.)
Size (Not Relevant: All team sizes >=15 people and does not affect the processes.)
Organizational Structure: There are four departments in the Information Technology Center of the company.
Type of Work (Not Relevant: There is only software development and does not affect the processes.) |
| Sampling Factor Values: |
G1 (Organizational Structure): Development Department 1
G2 (Organizational Structure): Development Department 2
G3 (Organizational Structure): Development Department 3
G4 (Organizational Structure): Development Department 4 |
| Subgroups: |
1: Development Department 1
100 People, 4 Basic Units
– G1
2: Development Department 2
110 People, 4 Basic Units
– G2
3: Development Department 3
100 People, 4 Basic Units
– G3
4: Development Department 4
80 People, 3 Basic Units
– G4 |