| Sampling Factors: |
Location (Not Relevant: all work done at same site)
Customer (Not Relevant: the projects have similar medical customers)
Size (Not Relevant: the projects have similar software and staff size)
Organizational Structure (Not Relevant: all projects have similar structure)
Type of Work: the projects are significant development (new system or major enhancements) or maintenance (minor enhancements) |
| Sampling Factor Values: |
significant development (Type of Work): new system or major enhancements
maintenance (Type of Work): minor enhancements |
| Subgroups: |
Development Projects: significant development (new system or major enhancements)
36 People, 2 Basic Units
– significant development
Maintenance Projects: maintenance (minor enhancements)
16 People, 1 Basic Units
– maintenance |