| Sampling Factors: |
Location (Not Relevant: All projects located in Ji’nan office)
Customer: All customers are educational enterprises or government
Size (Not Relevant: Size does not affect the process context as all projects follow the same organizational standard set of processes.)
Organizational Structure (Not Relevant: All projects are developed under the same organization structure in the Software Development Department)
Type of Work (Not Relevant: All projects are software capabilities delivered for customers) |
| Sampling Factor Values: |
Education Enterprises (Customer): Develop for the education enterprises
Government (Customer): Develop for government |
| Subgroups: |
Government: Projects supporting Government customers
21 People, 3 Basic Units
– Government
Education: Projects supporting Education customers
5 People, 1 Basic Units
– Education Enterprises |