- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location (Not Relevant: There is no effect. The service being delivered by the company is executed from a single centralized location) Customer: There is two kinds of costomer, Government and School
Size (Not Relevant: NO effect.The size of most projects are similar, it does not affect processes implementation.)
Organizational Structure (Not Relevant: NO effect. All projects are under R&D Center.)
Type of Work (Not Relevant: All projects are development type.)
Sampling Factor Values: GOV (Customer): Customers come from goverrnment department SCH (Customer): Customers come from Schedule.
Subgroups: S1: Customers come from goverrnment department
43 People, 5 Basic Units
– GOVS2: Customers come from school
30 People, 3 Basic Units
– SCH