| Sampling Factors: |
Location (Not Relevant: The work under scope of CMMI SVC based processes is done out of Stafford, VA and Chesapeake, VA offices. Location however, is not relevant as the OU services/basic units follow the same minimum processes.)
Customer (Not Relevant: Customers include various Federal Gov. agencies or DoD agencies. Processes that are included under this appraisal do not vary based on customers nor the work isnt performed differently. Standard services use the same minimum processes. Hence not relevant.)
Size (Not Relevant: The Size of the OU services covered is 5 FTE. This does not influence the way work is done, all staff follow the same standard minimum set of process defined. Hence not relevant.)
Organizational Structure (Not Relevant: CITI has a hierarchical structure, typical to most businesses. No influence on how work is done, or processes being different in any way. Hence not relevant.)
Type of Work (Not Relevant: There is only one type of work defined and included in the scope of CMMI SVC in this appraisal. Hence this factor is not relevant, all the work is of the same type and follows the same minimum process set.)
All Work: Includes all the services provided in scope – Tech. Services and PMO support. |