| Sampling Factors: |
Location (Not Relevant: Single location, for the scope of this OU – in Stafford, VA. Process variations do not happen based on location. Hence not relevant. Staff also have the ability to work from home or client locations, but use the same process set established.)
Customer (Not Relevant: Customers are usually the Federal Gov. agencies and/or DoD. Type of customer does not determine any process variations. Hence not relevant.)
Size (Not Relevant: Size of the staff of the OU is less than 10. The staff size does not determine nor influence processes followed. The same Organizational PAL is uses for the SVC work. Hence not relevant.)
Organizational Structure (Not Relevant: CTS has a hierarchical structure. This does not determine any process differences or variants. Hence not relevant.)
Type of Work (Not Relevant: All the Services type of work are included. The work includes running technical services and setting up and running the PMO operations. The same minimum PAL is used for the services provided., and does not vary. Hence not relevant.)
All Work: Includes the two types of SVC work included in the scope of the OU as defined. Created to facilitate a single subgroup creation. |