| Sampling Factors: |
Location (Not Relevant: No, there is only one location delivery application implementation services in Chungli city.)
Customer (Not Relevant: No, there is only one customer. Chunghwa Telecommunication Corporation)
Size: Yes, there are two different scale projects. One is large scale project. Another one is small scale project.
Organizational Structure (Not Relevant: No, although there are different departments in the organization, all departments follow the same process to deliver application implementation services to customers.)
Type of Work: Yes, there are two type of work. One is new application development. The second one is application function and feature enhancement. |
| Sampling Factor Values: |
Large scale project (Size): Project team members exceed 25 people.
Small scale project (Size): Project team members is less than 25 people.
New implementation project (Type of Work): Implement new application customers based on user requirements.
Enhancement project (Type of Work): Enhance application function and / or feature on existing production solutions. |
| Subgroups: |
Large scale – new implementation project: Implement new application for customers in one project team with more than 25 team members.
303 People, 5 Basic Units
– Large scale project
– New implementation project
Large scale – enhancement project: Enhance application function and / or feature for customers in one project team with more than 25 team members.
183 People, 8 Basic Units
– Enhancement project
– Large scale project
Small scale – new implementation project: Implement new application for customers in one project team with less than 25 team members.
183 People, 5 Basic Units
– Small scale project
– New implementation project
Small scale – enhancement project: Enhance application function and / or feature for customers in one project team with less than 25 team members.
422 People, 43 Basic Units
– Enhancement project
– Small scale project |