| Sampling Factors: |
Location (Not Relevant: No influence on the process implementation because all work is done in Xi”an)
Customer: Internal Customer and External Customer.
Size (Not Relevant: The project team is less than or equal to 15 persons)
Organizational Structure (Not Relevant: All the projects are in the Software Dept.)
Type of Work (Not Relevant: It”s all similar software development work) |
| Sampling Factor Values: |
IC (Customer): Internal Customer Projects: Initiated by Marketing Center. The marketing personnel provide requirements and piloting
EC (Customer): External Customer Projects: Collecting requirements from external customers, and customers perform acceptance tests with the help from projects |
| Subgroups: |
SG1: Internal Customer Projects
9 People, 3 Basic Units
– IC
SG2: External Customer Projects
16 People, 5 Basic Units
– EC |