| Sampling Factors: |
Location (Not Relevant: Product based development and standard processes applied. Location has no impact on process implementation.)
Customer (Not Relevant: Product based development. Customers are in financial domain, which has similiar business pattern and no impact on process implementation, even though project conduct minor process tailoring to fit customer requirements.)
Size (Not Relevant: Product based development. New features are added to previous version product and project size is NOT the factor impacting on process implementation.)
Organizational Structure (Not Relevant: All under the same organizational structure.)
Type of Work: Technology development and system maintenance type projects follow different processes. |
| Sampling Factor Values: |
Technology Development (Type of Work): The technology research and development to meet business and technolgy challenges.
System Maintenance (Type of Work): The system maintenance for upgrade and bug fixes, etc. |
| Subgroups: |
PJ-TECH: Technology research and development projects for new product or major upgrade using standard product development processes with tailoring.
212 People, 15 Basic Units
– Technology Development
PJ-MTN: System maintenance type projects using software maintenance process with tailoring.
280 People, 21 Basic Units
– System Maintenance |