| Sampling Factors: |
Location (Not Relevant: Though OU operates from only one location in Colombia and the business processes and activities are not a differentiator.)
Customer (Not Relevant: The OU serves customers only in Colombia in Healthcare domain; hence business activities and processes are not a differentiator.)
Size (Not Relevant: The projects in the OU scope are not categorized by Size, and follow same business processes, hence not a differentiator.)
Organizational Structure (Not Relevant: Considering the OU size, the projects in the OU scope are not differentiated by its organization structure, and hence follow the same business processes and activities.)
Type of Work: The business activities and processes in the OU are differentiated by the type of work – Product Development, Product Implementation and Product Support. |
| Sampling Factor Values: |
Product Development (Type of Work): Healthcare application development projects carried out as Product Development on its existing flagship products (PANACEA and PACIENTES) in latest technologies from its Bogota, Colombia office.
Product Implementation (Type of Work): Implementation of healthcare applications (PANACEA and PACIENTES) to various customers from its Bogota, Colombia office.
Product Support (Type of Work): Support of healthcare applications (PANACEA and PACIENTES) to various customers from its Bogota, Colombia office. |
| Subgroups: |
SG1: Product Development: Healthcare application development projects carried out as Product Development on its existing flagship products (PANACEA and PACIENTES) in latest technologies from its Bogota, Colombia office. This subgroup represents the core process areas of CMMI-DEV implementation.
35 People, 2 Basic Units
– Product Development
SG2: Product Implementation: Implementation of healthcare applications (PANACEA and PACIENTES) to various customers from its Bogota, Colombia office. This subgroup represents the core process areas of CMMI-SVC implementation.
17 People, 1 Basic Units
– Product Implementation
SG3: Product Support: Support of healthcare applications (PANACEA and PACIENTES) to various customers from its Bogota, Colombia office. This subgroup represents the core process areas of CMMI-SVC implementation.
7 People, 1 Basic Units
– Product Support |