| Sampling Factors: |
Location (Not Relevant: NO effect.The location is not affect processes implementation because the service being delivered by the company is executed from a single centralized location, though the assignments of the technical staff take them all around the China. Qingdao is the Headquarters.)
Customer (Not Relevant: Defining subgroups using‘Customer’ would be redundant with “Type of Work” sampling factors.)
Size (Not Relevant: No significant size difference among projects)
Organizational Structure (Not Relevant: There is no effect on the behavior or practices used by the assigned staff that can be traced back to an aspect of the organizational structure of the company providing staff augmentation.)
Type of Work: Two types of the work, one is Research and development, another is customize development and delivery service. |
| Sampling Factor Values: |
RD (Type of Work): Research and development projects are responsible for common application or plantform development for support IT department.
CD (Type of Work): Projects are responsible for Customise development and delivery service to external customers. |
| Subgroups: |
RD: Common application or plantform development for support IT department.
25 People, 8 Basic Units
– RD
CD: Customise development and delivery service to external customers
47 People, 12 Basic Units
– CD |