| Sampling Factors: |
Location (Not Relevant: Not applicable for diversity. Only Hanoi Location.)
Customer (Not Relevant: No Process diversity based on Customer. Same quality manual system is used.)
Size (Not Relevant: No difference based on team or work size.)
Organizational Structure (Not Relevant: Technical Consultancy Team is the OU in scope and it comprises of the Development and Maintenance team. Process Diversity is driven by the Type of work.)
Type of Work: Yes. Applicable for diversity. Product Development and Product Enhancement (Maintenance) are the two teams which have process diversity |
| Sampling Factor Values: |
Product Development (Type of Work): Focused on developing new products
Product Enhancement / Maintenance (Type of Work): Focused on enhancing and maintaining Products |
| Subgroups: |
G01: Product Development
30 People, 2 Basic Units
– Product Development
G02: Product Enhancement / Maintenance
5 People, 1 Basic Units
– Product Enhancement / Maintenance |