| Sampling Factors: |
Location (Not Relevant: The organization has two locations (Tokyo and Osaka). However, all locations use the same process.)
Customer (Not Relevant: Unimportant role in the organization.)
Size (Not Relevant: Only less than ten persons” small-scale project.)
Organizational Structure (Not Relevant: Accounted for by Type of Work.)
Type of Work: The organization is divided into two types of work, Software Development and IT outsourcing. |
| Sampling Factor Values: |
Software Development (Type of Work): Software development for systems and solutions.
IT outsourcing (Type of Work): Outsourcing services for all types of IT-related operations to meet customer needs and business models. However, the IT outsourcing service groups are excluded from the organizational scope in order to follow the process of a dispatch place. |
| Subgroups: |
Sub1: Software Development Business Group. There is only one subgroup in the OU.
31 People, 6 Basic Units
– Software Development |