| Sampling Factors: |
Location (Not Relevant: A single location for Software Development and Maintinance is located in Beijing. All projects will be selected from this single site)
Customer (Not Relevant: The same process is used to carry out work regardless of customer type)
Size (Not Relevant: As all development are a similar size, the same process is used to carry out work)
Organizational Structure (Not Relevant: The applications are developed in R&D Center under the same sponsor)
Type of Work: The projects can be divided into development project and maintenance project |
| Sampling Factor Values: |
Development Project (Type of Work): This type of work is to newly develop the software product based on customer requirements.
Maintenance Project (Type of Work): This type of work is to maintain existed system and add new functions based on customer requirements. |
| Subgroups: |
G_DEV: This type of work is to newly develop the software product based on customer requirements.
20 People, 3 Basic Units
– Development Project
G_Maint: This type of work is to maintain existed system and add new functions based on customer requirements.
16 People, 2 Basic Units
– Maintenance Project |