| Sampling Factors: |
Location (Not Relevant: the OU has only one location, in Chengdu)
Customer: this factor affects the processes of requirement development and validation
Size (Not Relevant: the sizes of basic units does not affect the way work is performed, and vary in a limited scope)
Organizational Structure (Not Relevant: all basic units come from R&D department)
Type of Work: this factor affects the processes of validation and delivery |
| Sampling Factor Values: |
Internal (Customer): Customer from the company
External (Customer): Customer from outside of the company
R&D (Type of Work): Internal research and development projects
Contract (Type of Work): External projects satisfying customers’ contracts |
| Subgroups: |
Internal R&D: To research and develop products for internal customers.
114 People, 8 Basic Units
– Internal
– R&D
External Contract: To develop products to satisfy external customers’ contracts.
21 People, 2 Basic Units
– Contract
– External |