| Sampling Factors: |
Location (Not Relevant: Processes used in the 3 locations (Beijing, Shanghai, Xi”an) are the same.)
Customer: Processes are different for customers based in China, Japan, and Europe
Size (Not Relevant: Size doesn”t make a difference in project processes)
Organizational Structure (Not Relevant: All departments use the same processes)
Type of Work (Not Relevant: All custom development projects use the same processes) |
| Sampling Factor Values: |
Japan (Customer): Customers from Japan have particular processes.
China (Customer): Chinese domestic customers have some particular processes.
Euro (Customer): Customers based in Europe or the Americas have some particular processes |
| Subgroups: |
Japan: Japanese customers” custom software development
19 People, 4 Basic Units
– Japan
China: Chinese domestic customers for custom software development.
35 People, 6 Basic Units
– China
Euro: Projects for customers in Europe or the Americas
15 People, 3 Basic Units
– Euro |