| Sampling Factors: |
Location (Not Relevant: the OU has only one location in Beijing)
Customer (Not Relevant: the OU”s common customers are consistent across the OU and products, which are the major operators. This is believed to be not influence on the implementation of the processes implemented.)
Size (Not Relevant: the size of basic units does not affect the way works are performed, and vary in a limited scope.)
Organizational Structure (Not Relevant: matrix management is used across the OU. The OU structure. Organizational Structure does not impact the process implementation.)
Type of Work (Not Relevant: This appraisal only considers development work.)
Product type: Big data and external customization. The development of these two products might be different in the areas of requirement development, validation, etc. |
| Sampling Factor Values: |
Big Data (Product type): Development projects based on big data technology.
External Customization (Product type): Projects for external customized development for traditional telecommunication products and services. |
| Subgroups: |
SG1: Development projects based on big data technology.
35 People, 5 Basic Units
– Big Data
SG2: Projects for external customized development.
52 People, 11 Basic Units
– External Customization |