| Sampling Factors: |
Location (Not Relevant: Not Relevant: All projects are working in the same location in Rome, so this is not a relevant sampling factor)
Customer (Not Relevant: Not Relevant: Work is not performed differently depending on the customer served by that work.)
Size (Not Relevant: Not Relevant: All projects are not significantly different in size, so this is not a relevant sampling factor)
Organizational Structure (Not Relevant: Not Relevant: All projects are working under the same organization and management structure, so organizational structure is not a relevant sampling factor)
Type of Work: Projects/Works are based on two different Type of Work: Software Development and Services Delivery. |
| Sampling Factor Values: |
DEV (Type of Work): Software development of products and of customized software solutions
SVC (Type of Work): Services Desk Operation and Maintenance |
| Subgroups: |
DEV: Software development of products and of customized software solutions
6 People, 2 Basic Units
– DEV
SVC: Services Desk Operation and Maintenance
1 People, 1 Basic Units
– SVC |