| Sampling Factors: |
Location (Not Relevant: Development is performed in only one location (Medellín).)
Customer (Not Relevant: The same process defined at the OU level is used in BUs, independently of the customers for whom development is performed.)
Size (Not Relevant: BUs all have approximately the same size as confirmed by the number of people in each BU.)
Organizational Structure (Not Relevant: The OU, given its size, is made up of a single department as far as development is concerned.)
Type of Work (Not Relevant: Only new development projects are in scope.)
OU: Pertains to the entire organizational unit. |