| Sampling Factors: |
Location (Not Relevant: all one location)
Customer (Not Relevant: all internal work)
Size (Not Relevant: factored into type of work)
Organizational Structure (Not Relevant: implementation of processes same regardless of part of org)
Type of Work: new development and maintenance |
| Sampling Factor Values: |
New development (Type of Work): new software development
Maintenance (Type of Work): updates to applications or web pages |
| Subgroups: |
Maintenance: updates to existing apps or web pages
3 People, 49 Basic Units
– Maintenance
new development: new development work
3 People, 1 Basic Units
– New development |