| Sampling Factors: |
Location (Not Relevant: The factor is determined as not affected, because all active projects are located in Guangzhou.)
Customer: A.Internal Customer B.External Customer
Size (Not Relevant: A.Large ( Larger than 40 person-months) B.Medium ( Between 12 prson-months and 40 person-months) C.Small (smaller than 12 person-months) The factor is determined as not affected, because all active projects are medium size.)
Organizational Structure: A.Enterprise Group B.Product Group C.Kingdee Business Group
Type of Work: A.New development B.Customization
Application domains: A.MIS B.ERP
Life cylce: A.Waterfall B.Iterative |
| Sampling Factor Values: |
Internal Customer (Customer): The projects for CXC internal customers.
External Customer (Customer): The projects for external customers.
Enterprise Group (Organizational Structure): The projects of Enterprise Group
Product Group (Organizational Structure): The projects of Product Group
Kingdee Business Group (Organizational Structure): The projects of Kingdee Business Group
New development (Type of Work): The projects develop new software system
Customization (Type of Work): The projects customize the ERP products
MIS (Application domains): The MIS systems development for internal and external customers
ERP (Application domains): The ERP products customization projects.
Waterfall (Life cylce): The projects adopt waterfall life cycle
Iterative (Life cylce): The projects adop Iterative life cycle |
| Subgroups: |
SG 1: External MIS development projects
10 People, 2 Basic Units
– External Customer
– Enterprise Group
– New development
– MIS
– Waterfall
SG 2: Internal MIS development projects with Iterative life cycle
7 People, 1 Basic Units
– Iterative
– MIS
– New development
– Internal Customer
– Product Group
SG 3: Kingdee ERP customization projects
8 People, 2 Basic Units
– External Customer
– Kingdee Business Group
– Customization
– ERP
– Iterative
SG 4: Internal MIS development projects with Waterfall life cycle
7 People, 1 Basic Units
– Waterfall
– MIS
– New development
– External Customer
– Product Group |