| Sampling Factors: |
Location (Not Relevant: The software was developed in Suzhou city)
Customer: one customer type is internal, one customer type is external.
Size (Not Relevant: The team size <=15>
Organizational Structure (Not Relevant: all projects belongs R&D Center)
Type of Work (Not Relevant: Software development) |
| Sampling Factor Values: |
Internal (Customer): Internal Customer.
External (Customer): External Customer |
| Subgroups: |
1: Internal Customer.
21 People, 2 Basic Units
– Internal
2: External Customer.
22 People, 2 Basic Units
– External |