| Sampling Factors: |
Location (Not Relevant: Location as factor does not influence, since both DEV & SVC projects are delivered from both locations)
Customer (Not Relevant: DEV and SVC have Two types of customer however it is redundant to type of work Factor of Sampling)
Size (Not Relevant: Immateriality of sizes. All BUs are similar size and uses same QMS, hence no impact on sampling factor)
Organizational Structure (Not Relevant: All BUs report to one delivery head, hence impact on implementation is not identified)
Type of Work: One DEV BU and one SVC BU |
| Sampling Factor Values: |
Software Development (Type of Work): Developing Software Application of Healthcare Domain
IT Service (Type of Work): Providing services to Federal govt on Automations |
| Subgroups: |
DEV: Development
5 People, 1 Basic Units
– Software Development
SVC: IT Support Services
5 People, 1 Basic Units
– IT Service |