| Sampling Factors: |
Location (Not Relevant: All the projects and products related work is done in the OU in Beijing.)
Customer: There are three client types, governmental, transportation, and energy clients in the OU, which all require the teams to follow some different procedures and templates during their development respectively.
Size: There are two levels of team sizes, smaller and larger, which require the teams follow some different procedures and templates in the OU.
Organizational Structure (Not Relevant: Except for the special procedures and templates required by clients, all the teams in the four development departments use the same OSSP defined by the company.)
Type of Work (Not Relevant: The OU only develops MIS application software products.) |
| Sampling Factor Values: |
Government (Customer): The government clients have some special requirements for the procedures and templates used by the teams during their development work.
Transportation (Customer): The transportation clients have some special requirements for the procedures and templates used by the teams during their development work.
Energy (Customer): The energy clients have some special requirements for the procedures and templates used by the teams during their development work as well.
Smaller (Size): The smaller teams are required to follow some different procedures and templates in the OU.
Larger (Size): The larger teams are required to follow some different procedures and templates in the OU as well. |
| Subgroups: |
Subgroup A: Customer-Gov/Size-Smaller
83 People, 8 Basic Units
– Government
– Smaller
Subgroup B: Customer-Transport/Size-Smaller
10 People, 1 Basic Units
– Smaller
– Transportation
Subgroup C: Customer-Energy/Size-Smaller
8 People, 1 Basic Units
– Energy
– Smaller
Subgroup D: Customer-Gov/Size-Larger
44 People, 2 Basic Units
– Larger
– Government |