| Sampling Factors: |
Location (Not Relevant: Processes are the same regardless of location)
Customer: Focusing on DOD classified customers
Size (Not Relevant: The size of the project team does not impact how processes are implemented)
Organizational Structure (Not Relevant: ICS is a flat organization and therefore processes are implemented the same)
Type of Work: ICS has development contracts and services contracts
Contract Type: Subcontracts are handled differently from prime contracts |
| Sampling Factor Values: |
DOD (Customer): Defense work for DISA
Non-DOD (Customer): Customers outside the Department of Defense
Development (Type of Work): Software and system development work
Services (Type of Work): Non-development work
Prime (Contract Type): ICS is the prime contractor; possibly with or without partners
Subcontractor (Contract Type): Another contractor is the prime contractor with ICS working for the prime |
| Subgroups: |
Prime Defense Development Programs: Prime contracts which develop systems and software for classified defense customers
17 People, 1 Basic Units
– DOD
– Development
– Prime |