| Sampling Factors: |
Location (Not Relevant: All of the projects are located at the Select Computing office in Columbia, MD.)
Customer (Not Relevant: All projects follow the Select Computing processes the same way regardless of the customer.)
Size (Not Relevant: All projects are approximately the same size.)
Organizational Structure (Not Relevant: All projects are in the same operations group and report to the same senior manager.)
Type of Work: The type of work does impact how the organizational processes are performed. |
| Sampling Factor Values: |
Maintenance (Type of Work): This factor is used for projects that maintain a system.
Development (Type of Work): This factor is used for projects that are primarily performing development work. |
| Subgroups: |
A: Maintenance: This subgroup contains maintenance projects.
28 People, 3 Basic Units
– Maintenance |