| Sampling Factors: |
Location (Not Relevant: = 1: Location is not a process implementation factor. CCSi processes are applicable both at HQ and in the field.)
Customer: = 3: Customer type is an important determining factor affecting process implementation. The three types are: “DoD”, “Homeland Security” and “Healthcare Services”
Size (Not Relevant: = 1: Size is not a process implementation factor. (However, extremely small, short duration efforts are exempt from CMMI adherence.))
Organizational Structure (Not Relevant: = 1: CCSi is a very flat organization. Hence, organizational structure is not a process implementation factor.)
Type of Work (Not Relevant: = 1: Type of work is not currently a process implementation factor.) |
| Sampling Factor Values: |
DoD (Customer): Business and technical services support to the Office of the Secretary of Defense (OSD) with Governance and Information Assurance (GIA) services.
Homeland Security (Customer): Support services to DHS US VISIT Program Management Office (PMO).
Healthcare (Customer): Technical services and support for the current and planned next phase of improvements to the Health Administration Product. |
| Subgroups: |
DoD SG: This subgroup consists of projects providing products and services to DoD clients.
32 People, 2 Basic Units
– DoD
Homeland Security SG: This subgroup consists of projects providing products and services to Homeland Security clients.
59 People, 4 Basic Units
– Homeland Security
Healthcare SG: This subgroup consists of projects providing products and services to Healthcare clients.
12 People, 3 Basic Units
– Healthcare |