| Sampling Factors: |
Location: Projects are being executed from two locations, Mumbai and Bangalore
Customer (Not Relevant: The basic function is application maintenance, work performed is similar in the basic units, follows organization process standards, with differences taken care of through tailoring. Not a critical sampling factor.)
Size (Not Relevant: Size does not affect the processes execution.)
Organizational Structure: Quinnox is organized into three major domains/verticals 1. Manufacturing & Services 2. Retail and Distribution 3. Financial Services
Type of Work (Not Relevant: Only application maintenance type services; the basic units exhibit similar process implementations) |
| Sampling Factor Values: |
Mumbai (Location): Projects executed from Mumbai location.
Bangalore (Location): Projects executed from Bangalore location.
Manufacturing & Services (Organizational Structure): One of the major domains/verticals. The application maintenance is carried out for applications from this domain/vertical.
Retail and Distribution (Organizational Structure): One of the major domains/verticals. The application maintenance is carried out for applications from this domain/vertical.
Financial Services (Organizational Structure): One of the major domains/verticals. The application maintenance is carried out for applications from this domain/vertical. |
| Subgroups: |
1: Retail and Distribution/Mumbai
40 People, 1 Basic Units
– Mumbai
– Retail and Distribution
2: Retail and Distribution/Bangalore
21 People, 2 Basic Units
– Retail and Distribution
– Bangalore
3: Manufacturing & Services/Mumbai
40 People, 2 Basic Units
– Mumbai
– Manufacturing & Services
4: Manufacturing & Services/Bangalore
96 People, 5 Basic Units
– Manufacturing & Services
– Bangalore |