| Sampling Factors: |
Location (Not Relevant: No effect on implementation. There is only one location for all projects: Lima, Peru. The location is not relevant for the process usage.)
Customer (Not Relevant: No effect on implementation. All the projects follow the same set of processes regardless the customer.)
Size (Not Relevant: No effect on implementation. No matter the quantity of members in a team, the processes are executed in the same way.)
Organizational Structure (Not Relevant: No effect on implementation. All the processes belong to the same business unit: Operations.)
Type of Work: There are two types of services: – Software Factory Services, which covers software development and maintenance services, and – Testing Factory Services, which covers testing and certification services. |
| Sampling Factor Values: |
Software Development and Maintenance (Type of Work): This type of service develops new applications, enhance existing applications, provides maintenance support to existing applications and provides corrective maintenance to existing applications of the clients.
Testing, Certification and Quality Assurance (Type of Work): This type of service provides testing and certification for software development projects of the client and quality assurance for software development projects of the client. |
| Subgroups: |
Software Factory: Software Factory Services which provides software development and maintenance for software applications of the client
58 People, 3 Basic Units
– Software Development and Maintenance
Testing Factory: Testing Factory Services which provides software testing and certification of software projects of the customer and quality assurance of software projects of the client.
23 People, 2 Basic Units
– Testing, Certification and Quality Assurance |