| Sampling Factors: |
Location (Not Relevant: All projects are developed by teams in the same location: Jinan, Shandong Province.)
Customer (Not Relevant: All their customers are large and mature enterprises, whose business is heavily enabled by ERP software.)
Size: Projects” development processes differ by size — large size of small size.
Organizational Structure (Not Relevant: All projects are from the same service line: the Systems Integration service line.)
Type of Work: Projects” development processes differ by their types — new development or maintenance. |
| Sampling Factor Values: |
Large (Size): Projects that have 10 or more people.
Small (Size): Projects that have less than 10 people.
New Development (Type of Work): Projects that develop new systems with full development lifecycle – from Requirements Development to Final Deployment.
Maintenance (Type of Work): Projects that maintaining existing software systems. |
| Subgroups: |
Large New Development: Projects that are large in size and of the New Development type of work.
166 People, 8 Basic Units
– Large
– New Development
Small Maintenance: Projects that are small in size and of the Maintenance type of work.
45 People, 11 Basic Units
– Maintenance
– Small |