| Sampling Factors: |
Location (Not Relevant: The only location of the company is Merida.)
Customer (Not Relevant: Only projects for commercial customers are under the scope of this appraisal.)
Size: According to the size of the customer and processes complexity, projects can be classified as: (1) Complex; (2) Simple.
Organizational Structure (Not Relevant: All work performed by the organizational unit is supervised by the operations manager.)
Type of Work (Not Relevant: The only type of work performed by the organizational unit is software implementation.)
Product: Software products offered by the company: (1) Management Pro; (2) Intelisis. |
| Sampling Factor Values: |
Complex (Size): Large corporations, with complex distributed processes and legacy systems, at least 6-month projects.
Simple (Size): Small customers, simple processes, typically “one office” customer, up to 6-month projects.
Management Pro (Product): ERP software specialized in VSE”s (Very Small Enterprises) operations.
Intelisis (Product): Array of software products (ERP, CRM, BI) to manage and coordinate all company”s areas. |
| Subgroups: |
Subgroup 1: Projects to implement the “Management Pro” software.
2 People, 1 Basic Units
– Management Pro
– Simple
Subgroup 2: Projects to implement the “Intelisis” software.
2 People, 1 Basic Units
– Intelisis
– Complex |