| Sampling Factors: |
Location (Not Relevant: The OU operates from only one location in Colombia, and business processes and activities are not a differentiator.)
Customer (Not Relevant: The OU serves customers only in Colombia in Government sector; hence business activities and processes are not a differentiator.)
Size (Not Relevant: The projects in the OU scope are not categorized by Size because of the size of the OU and there is no such category of projects/services carried out in the OU; and hence follow same business processes, hence not a differentiator.)
Organizational Structure (Not Relevant: Considering the OU size, the projects in the OU scope are not differentiated by its organization structure, and hence follow the same business processes and activities.)
Type of Work: The business activities and processes in the OU are differentiated by the type of work –Product Implementation and Product Support. |
| Sampling Factor Values: |
Product Implementation (Type of Work): Implementation of ControlDoc Software to government customers from its Bogota, Colombia office.
Product Support (Type of Work): Support of ControlDoc Software to government customers from its Bogota, Colombia office. |
| Subgroups: |
SG1: Product Implementation: Implementation of ControlDoc Software to government customers from its Bogota, Colombia office. This subgroup represents the core process areas of CMMI-SVC implementation.
4 People, 1 Basic Units
– Product Implementation
SG2: Product Support: Support of ControlDoc Software to government customers from its Bogota, Colombia office. This subgroup represents the core process areas of CMMI-SVC implementation.
3 People, 1 Basic Units
– Product Support |