| Sampling Factors: |
Location (Not Relevant: OU is located in Seoul, Korea. Work is performed in the same location)
Customer (Not Relevant: OU provide services for commercial enterprise and government customers. All works are performed in the same way)
Size (Not Relevant: Works are not performed differently upon size of projects and support functions.)
Organizational Structure (Not Relevant: Works in OU are performed in the same way by teaming professionals (e.g. PM, Development, Testing) and support functions (e.g. CM, QA))
Type of Work: OU is working on (1) New system development & integration (2) System Maintenance and Enhancement. |
| Sampling Factor Values: |
New system development (Type of Work): New system development and integration
Enhancement (Type of Work): System maintenance and enhancement |
| Subgroups: |
SG#1: New system development and integration
65 People, 6 Basic Units
– New system development
SG#2: System maintenance and enhancement
26 People, 3 Basic Units
– Enhancement |