| Sampling Factors: |
Location (Not Relevant: All work is done at Addx Northern Virginia location, so location provides no useful discriminator for process differences.)
Customer (Not Relevant: Services are delivered across all clients and agencies similarly, so customer provides no useful discriminator for process differences.)
Size (Not Relevant: All projects are similar enough in size such that they are staffed using the same processes, so size provides no useful discriminator for process differences.)
Organizational Structure (Not Relevant: Addx has a consistent organizational structure throughout regardless of work being performed, so organizational structure provides no useful discriminator for process differences.)
Type of Work: Some clients only require a single service, and they use the single service delivery process. Other clients require multiple services, and they use the multiple service delivery process. |
| Sampling Factor Values: |
Single Services (Type of Work): Some clients only require a single one of Addx”s services, so Addx can use a simplified process for managing and delivering services. NOTE: people may be assigned to more than one type of work. Allocating them as a percentage of the total number of projects in each subgroup; 2 projects in Single Services of 5 total comes out to 82 people of 202.
Multiple Services (Type of Work): Some clients require multiple services, in these cases Addx uses a more detailed process for managing and delivering services. NOTE: people may be assigned to more than one type of work. Allocating them as a percentage of the total number of projects in each subgroup; 3 projects in Multiple Services of 5 total comes out to 121 people of 202. |
| Subgroups: |
Single Service: Some clients only require a single one of Addx”s services, so Addx can use a simplified process for managing and delivering services. NOTE: people may be assigned to more than one type of work. Reflecting how work really gets done, the best approach is to take the number of people working on projects (not Support Functions) and allocate them as a percentage of the total number of projects in each subgroup; 2 projects in Single Services of 5 total comes out to 82 people of 202.
81 People, 2 Basic Units
– Single Services
Multiple Services: Some clients require multiple services, in these cases Addx uses a more detailed process for managing and delivering services.
121 People, 3 Basic Units
– Multiple Services |