| Sampling Factors: |
Location (Not Relevant: There is only one location in appraisal scope)
Customer: There are two types of customers – Government and Commercial
Size (Not Relevant: All projects are of similar size in terms of number of FTEs- there is no differentiation in processes wrt size)
Organizational Structure: There are two departments – Product development and Technology Consulting
Type of Work (Not Relevant: All projects involve software development/enhancement) |
| Sampling Factor Values: |
Government (Customer): Basic units involving government customers
Commercial (Customer): Basic units involving commercial customers
Product Development (Organizational Structure): Basic units from Product Development
Technology Consulting (Organizational Structure): Basic units from Technology Consulting |
| Subgroups: |
SG1: Product development for government customers
6 People, 2 Basic Units
– Government
– Product Development
SG2: Product Development for commercial customers
3 People, 1 Basic Units
– Product Development
– Commercial
SG3: Technology consulting for government customers
13 People, 3 Basic Units
– Technology Consulting
– Government |