| Sampling Factors: |
Location (Not Relevant: Same Process in all Locations)
Customer (Not Relevant: Same Process for all Clients)
Size (Not Relevant: Same Process for all Sizes)
Organizational Structure (Not Relevant: Flat organizational structure)
Type of Work: Based on Overall Work |
| Sampling Factor Values: |
Development (Type of Work): Development Projects
Help Desk (Type of Work): Help Desk Projects
Staff Aug (Type of Work): Staff Aug Projects
Business Technical Support (Type of Work): Business Technical Support Projects |
| Subgroups: |
1: Development Projects
182 People, 8 Basic Units
– Development
2: Help Desk Projects
23 People, 2 Basic Units
– Help Desk
3: Staff Aug Projects
316 People, 3 Basic Units
– Staff Aug
4: Business Technical Support Projects
30 People, 3 Basic Units
– Business Technical Support |