| Sampling Factors: |
Location (Not Relevant: All developments and maintenance are done in DAELIM Industrial IT Center)
Customer (Not Relevant: Customer is the same to developments and maintenance group)
Size (Not Relevant: All applications are about the same size.)
Organizational Structure (Not Relevant: All developments and maintenance are done in DAELIM Industrial IT Center.)
Type of Work: Development and maintenance |
| Sampling Factor Values: |
Development (Type of Work): Application development
Maintenance (Type of Work): Application maintenance |
| Subgroups: |
SG-1: Application development for the customer
46 People, 2 Basic Units
– Development
SG-2: Application maintenance for the customer
47 People, 1 Basic Units
– Maintenance |