| Sampling Factors: |
Location (Not Relevant: All development teams are located in Seongnam city.)
Customer: The process is different according to customers
Size (Not Relevant: No process differences relating size variation.)
Organizational Structure (Not Relevant: No differences in organizational structure exist.)
Type of Work (Not Relevant: No variation in process depending on the type of work.) |
| Sampling Factor Values: |
GM (Customer): Major customer, most of businesses perform to follow GM”s process requirements.
Other (Customer): The process for the other OEMs except GM is similar with slight variation managed by tailoring guidelines. |
| Subgroups: |
GM: The projects for GM
60 People, 17 Basic Units
– GM
Other: The project for other OEMs
42 People, 20 Basic Units
– Other |